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At McDonald's, Employees Are Told to Focus on Q, S

Question 62

Multiple Choice

At McDonald's, employees are told to focus on Q, S, C, V, which stands for quality, service, cleanliness, and value.This is an example of which artifact of organizational culture?


A) Ceremonies
B) Symbols
C) Stories
D) Slogans
E) Heroes

Correct Answer:

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