As an Order Clerk,Maddy Does Well on the Job Task

Multiple Choice

As an order clerk,Maddy does well on the job task of entering customer information and product information on order forms.She is accurate and efficient in her work.She also is friendly and energetic with her customers and co-workers.She appears to enjoy the job.According to situational management,her manager should use a(n) ________ management style to manage Maria's performance problem.

A) autocratic
B) consultative
C) participative
D) empowerment