Multiple Choice
What are the 2 primary principles of TQM?
A) Focusing on delivering customer value and continually improving the system and its processes
B) Focusing on delivering customer value and disregarding the system and its processes
C) Not focusing on delivering customer value and continually improving the system and its processes
D) Not focusing on delivering customer value and disregarding the system and its processes
Correct Answer:
Verified
Correct Answer:
Verified
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Q74: Products and services offered to customers are
Q76: List and explain the need for the
Q77: Which of these is not a general
Q78: _ is/are the technology used to transform
Q79: _ are people whose interests are affected
Q80: Research studies have reported a _ relationship