Macklin Is the Supervisor of Alice and Connie at a Midsized

Multiple Choice

Macklin is the supervisor of Alice and Connie at a midsized marketing firm.Alice is the manager of social media and Connie is the manager of print media.Macklin has received word that one of their clients has decided they want to reduce the size of the social media marketing and increase the number of print ads they run every month.Immediately after he got the news,Macklin called both women into his office and told them the news.Alice quit on the spot and Connie went back to her office to work on another account.From this story,we can surmise that Macklin has a problem with which step of the message-sending process?

A) stating his communication objectives
B) transmitting his message
C) checking the receiver's understanding
D) getting a commitment and follow up