David Is Discussing Changes to the Smoking Policy at Work

Multiple Choice

David is discussing changes to the smoking policy at work.Though the company as a whole wants to execute a work environment that is smoke-free, over half of David's employees prefer to smoke during their lunch breaks in the break room.After many complaints about the new policy, David tries to appease these workers that want to smoke by redirecting them to smoke outside the building in designated smoking zones.How is David overcoming resistance with his staff?

A) By creating a win-win situation
B) By creating urgency
C) By clearly state why the change is needed and how it will affect employees
D) By developing a positive trust climate for change