Multiple Choice
Match each term with the correct statement below.
-A two-way spoken exchange of thoughts, opinions, and feelings.
A) small talk
B) closed questions
C) assertive communication
D) conversation
E) passive communication
F) rhetorical questions
G) aggressive communication
H) open minded
I) probing questions
J) icebreakers
Correct Answer:
Verified
Correct Answer:
Verified
Q1: Open questions usually seek single word answers.
Q3: Questions can be used to initiate and
Q5: It is possible to say "no" in
Q6: The ability to remember names is an
Q7: Match each term with the correct statement
Q8: Good icebreaker topics include health, money, and
Q9: Rhetorical questions<br>A)are used to close a conversation.<br>B)include
Q10: In a conversation, you can hold the
Q11: Assertive communication cannot protect you from being
Q32: A clear message brings about effective communication