True/False
In services,a product defect is analogous to a defecting customer-a customer who takes their business elsewhere.
Correct Answer:

Verified
Correct Answer:
Verified
Related Questions
Q1: When calculating ranges for particular variables,it is
Q2: In monitoring quality,it too much data or
Q4: Which one of the following perceptual measures
Q5: In this stage of operational effectiveness,organizations use
Q6: Departments within a stage 2 organization may
Q7: Service defections are important in process control
Q8: Which of the following is not a
Q9: As control involves both mechanistic and human
Q10: Which of the following characteristics makes it
Q11: A useful tool for controlling processes such