The TD Bank Example Described in the Textbook Had Several

Multiple Choice

The TD Bank example described in the textbook had several goals.Which statement best describes those goals?

A) to improve productivity for the bank's front-line employees
B) to improve the confidence level of the bank's front-line employees
C) to link its training programs to the bank's strategic plan
D) to decrease the number of robberies and improve safety for the bank's employees