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At Gino's Italian Bistro,waitresses Ask Each Table Whether or Not

Question 6

Multiple Choice

At Gino's Italian Bistro,waitresses ask each table whether or not they have dined at Gino's before.A manager is sure to stop by every table with first-time guests to thank them for trying the restaurant and to encourage them to return.In this case,the manager visit constitutes ________ for the guests,making them feel like restaurant staff really cares about the quality of their experience.


A) feedback
B) a cue
C) a response
D) a motive
E) reinforcement

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