Multiple Choice
Which of the following best describes conformance quality?
A) it is the first step of a quality management system such as ISO 9000
B) it is the performance of a product or service according to design and product specifications
C) it is making the product according to design, engineering, and manufacturing specifications
D) it focuses on how a product meets customer needs and wants
Correct Answer:
Verified
Correct Answer:
Verified
Q131: An example of a financial measure of
Q132: Without financial quality measures, _.<br>A) customer satisfaction
Q133: Percentage of reworked products is an example
Q134: A quality improvement program is very costly
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Q137: Examples of nonfinancial measures of quality include
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Q140: A control chart identifies potential causes of
Q141: As per control charts, random variations would