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    Exam 19: Balanced Scorecard: Quality and Time
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    Nonfinancial Measures Are Ineffective at Helping Managers Evaluate How Well
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Nonfinancial Measures Are Ineffective at Helping Managers Evaluate How Well

Question 46

Question 46

True/False

Nonfinancial measures are ineffective at helping managers evaluate how well they have done on goals such as improving manufacturing cycle times and customer response times.

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