Using Your Knowledge of Cultural Norms Is a Valid Communication

Multiple Choice

Using your knowledge of cultural norms is a valid communication tool when ________.

A) you need to make quick decisions about whether to do business with somebody or not
B) you judge behaviours that are different from your own
C) you have no knowledge of the individual with whom you are communicating
D) you use your knowledge of cultural norms to manage expectations with regard to unfamiliar behaviours but you adjust your assumptions constantly
E) you already have direct experience with the culture to which you are applying your knowledge