All of the Following Are Examples of Routine Business Requests

Multiple Choice

All of the following are examples of routine business requests EXCEPT ________.

A) requesting the exchange of an item when you were sent the wrong merchandise
B) explaining a travel expense to the accounting department
C) persuading a client to postpone a project so that your company can take the job
D) sending your supervisor the data that she requested
E) responding to a request to present your progress at the next team meeting