All of the Following Are Considered to Be Routine Messages

Multiple Choice

All of the following are considered to be routine messages EXCEPT ________.

A) replying to a client that you will not have their project completed on time
B) announcing that the office will close early on the Friday before a long weekend
C) instructing employees how to fill out a new form
D) responding to a coworker that you will be able to meet that afternoon
E) confirming the delivery date for the first part of a new project