Refer to the Braintree Case

Multiple Choice

Refer to the Braintree case. Knowledge management systems such as Confluence allows organizations to: ____________.

A) create and distribute structured how-to and troubleshooting documents that are manually organized and easy to find
B) create and distribute structured how-to and mining documents that are automatically organized and easy to find
C) create and distribute structured who-is and troubleshooting documents that are automatically organized and easy to find
D) create and distribute structured how-to and troubleshooting documents that are automatically organized and easy to find