Multiple Choice
Which of the following is an important enabler of CRM?
A) Recognizing that there are many customer touch points
B) Recognizing the necessity of treating all customers the same
C) Recognizing the need for sophisticated CRM information systems
D) Recognizing the need for sophisticated customer databases
E) Recognizing the need for a data warehouse
Correct Answer:
Verified
Correct Answer:
Verified
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