Which of the Following Statements Is False

Multiple Choice

Which of the following statements is false?

A) Data consolidation and 360-degree view mean the same thing.
B) Data about customers in various functional areas was difficult to share.
C) Collaborative CRM systems enable customers to provide direct feedback to the organization
D) CRM systems use a data warehouse to make all customer data available to every unit of the business.
E) Organizations can use blogs for customer input about their products and services.