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    Exam 11: Customer Relationship Management and Supply Chain Management
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    _________ CRM Is an Interactive CRM System That Enables an Organization
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_________ CRM Is an Interactive CRM System That Enables an Organization

Question 41

Question 41

Short Answer

_________ CRM is an interactive CRM system that enables an organization to conduct communications related to sales, marketing, and customer service activities though a mobile medium for the purpose of building and maintaining relationships with its customers.

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