Before Revising or Developing a New Public Relations Campaign for a New

Multiple Choice

Before revising or developing a new public relations campaign for a new client,Lakshmi is conducting formal background research to assess the internal and external public relations environment that affects the organization's audiences,objectives,competitors,and past results.She is doing this to ensure that the current campaign is on track and performing as intended.What does this scenario illustrate?

A) communication audit
B) SWOT analysis
C) gap analysis
D) situation analysis
E) social monitoring