Multiple Choice
If you wait to respond to a routine request that you are granting,you
A) may lose the goodwill of the person making the request.
B) save the reader's time.
C) put the reader in a positive frame of mind.
D) show professional courtesy and increase the reader's interest.
E) reduce the opportunity for complying with the request.
Correct Answer:

Verified
Correct Answer:
Verified
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