Which Situation Calls for a Neutral Message Rather Than a Persuasive

Multiple Choice

Which situation calls for a neutral message rather than a persuasive one?

A) The store charged you $46 instead of the advertised price of $55.
B) Your computer monitor malfunctioned two days after you purchased it.
C) The color of the personalized pencils you ordered is darker than in your previous shipment.
D) One week after you purchased a computer,the company put the same model on sale for $150 off the price you paid.
E) The candy you ordered arrived too late to be given as a Mother's Day present.