Multiple Choice
What type of message would you write to say that a customer's request for a refund has been approved?
A) negative
B) sales
C) positive
D) persuasive
E) goodwill
Correct Answer:

Verified
Correct Answer:
Verified
Related Questions
Q14: Recognition notes should be handwritten, but not
Q19: Which situation calls for a neutral message
Q28: When writing a goodwill message, you should<br>A)
Q35: When sending an instant message, you should<br>A)
Q40: Which of the following is an example
Q80: You should start a request<br>A) by asking
Q85: Whether you use email or IMs, you
Q91: What are the risks and potential benefits
Q102: When you use the direct organizational plan
Q105: What is an appropriate company response to