Multiple Choice
What is an appropriate company response to a degrading post that leaves the writer with little or no credibility?
A) Reply with factual information.
B) Reply to fix the problem and restore the relationship.
C) Reach out to engage with the writer.
D) No response.
E) No response, but monitor for activity.
Correct Answer:

Verified
Correct Answer:
Verified
Q100: Which of the following is a goodwill
Q101: Most employees believe they don't receive enough
Q102: When you use the direct organizational plan
Q103: Which of the following is an appropriate
Q104: Neutral messages can be appropriate for readers
Q106: The reader will appreciate a thank-you note
Q107: To increase the probability that your request
Q108: How important is it to avoid abbreviations
Q109: A reply that grants the reader's request
Q110: Research shows that many customers expect a