Multiple Choice
Which of the following is not an appropriate way to create an authentic, informal response to positive online feedback?
A) Re-post the feedback to the company intranet.
B) Mention the writer's name and thank him or her by name.
C) Provide a photo and your own name.
D) Offer solutions or other ways to keep in touch.
E) Address specific comments from the post.
Correct Answer:

Verified
Correct Answer:
Verified
Q25: In a reply, avoid answering a reader's
Q26: Customers may expect a response to their
Q27: You should send congratulatory notes for major
Q28: When writing a goodwill message, you should<br>A)
Q29: Which of the following is NOT a
Q31: Why is promptness one of the most
Q32: To save time on responses, create a
Q33: Because it requires no extra effort for
Q34: The final paragraph of a request should
Q35: When sending an instant message, you should<br>A)