Multiple Choice
A message is neutral if
A) you anticipate that the reader will do as you ask without having to be persuaded.
B) the reader will comply if you mention the benefits to him or her that will follow a positive response.
C) you can ask politely and have a 50-50 chance of success.
D) you are requesting a small discount off a full-price item.
E) you expect that the reader will not question your credibility.
Correct Answer:

Verified
Correct Answer:
Verified
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