Multiple Choice
At Nordstrom,sales associates sometimes send handwritten notes to reflect their special relationship with customers.These notes are examples of
A) bad-news messages.
B) technologically backward communication.
C) over-the-top flattery.
D) effective positive messages.
E) effective multitasking.
Correct Answer:

Verified
Correct Answer:
Verified
Q23: Which of the following statements about neutral
Q35: When sending an instant message, you should<br>A)
Q38: A polite request phrased as a question
Q56: A request is not neutral if you<br>A)
Q66: Because routine messages address readers inside the
Q66: When writing a sympathy note,do not dwell
Q67: Describe at least four guidelines to remember
Q69: Why is promptness one of the most
Q71: The reader is less likely to omit
Q84: Which of the following is a goodwill