Which of the Following Has NOT Been Mentioned in the Text

Multiple Choice

Which of the following has NOT been mentioned in the text with relevance to marketers helping consumers deal with unfamiliar situations?

A) Marketers must help consumers recognize the problem.
B) Marketers must help consumers recognize/define their goals.
C) Marketers must help consumers identify key environmental considerations.
D) Marketers must restrain from citing the benefits of their product until the consumer is ready for it.
E) Marketers must stress the self-relevance of the product/service.