Which of the Following Is True of Empowerment

Multiple Choice

Which of the following is true of empowerment?

A) Managers lack confidence in the ability of employees to perform at high levels.
B) Employees fail to accept personal responsibility for their work.
C) Employees cannot bend the rules to do whatever they have to do to take care of the customer.
D) Employees demonstrate more initiative and perseverance in pursuing organizational goals.
E) Senior managers decide who gets what information.