Multiple Choice
Which of the following statements is true about a zero-defects program?
A) It refers to a onetime concerted effort to make major improvements in processes used to produce products or services.
B) It emphasizes on strict conformance to requirements and zero defects.
C) It particularly focuses on redesigning of an organization's processes to better serve its customers.
D) It exclusively emphasizes on cutting defects and defective services to zero.
E) It attempts to create a positive attitude toward the prevention of low quality.
Correct Answer:

Verified
Correct Answer:
Verified
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