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    The Steps in the Employee Complaint-Handling Model Are (1)listen to the Complaint
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The Steps in the Employee Complaint-Handling Model Are (1)listen to the Complaint

Question 26

Question 26

True/False

The steps in the employee complaint-handling model are (1)listen to the complaint and paraphrase it,(2)schedule time to get all the facts and make a decision,(3)develop a plan for addressing the complaint,and (4)implement the plan and follow up.

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