All of the Following Statements About the Decision Implementation Phases

Multiple Choice

All of the following statements about the decision implementation phases are true EXCEPT

A) implementation is every bit as important as the decision itself.
B) employees need only the decisions from the CEO, not the rationale.
C) ERP, CRP, and BPM tools can all help track decision implementation.
D) ES and KMS can help in training and support for decision implementation.