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  2. Topic
    Business
  3. Study Set
    Business Intelligence and Analytics Systems
  4. Exam
    Exam 7: Text Analytics, Text Mining, and Sentiment Analysis
  5. Question
    Current Use of Sentiment Analysis in Voice of the Customer
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Current Use of Sentiment Analysis in Voice of the Customer

Question 19

Question 19

True/False

Current use of sentiment analysis in voice of the customer applications allows companies to change their products or services in real time in response to customer sentiment.

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