Cheryl Continually Boosts Morale at the Sales Office of Monroe

Multiple Choice

Cheryl continually boosts morale at the sales office of Monroe Consumer Products, and she has helped a number of her colleagues through difficult situations. Nevertheless, she received a bad job performance rating due to the fact that her sales for the quarter were down. This job performance rating is

A) wrong; Cheryl is contributing to the organization in ways that go beyond the bottom line.
B) wrong; an emphasis on results such as sales would encourage Cheryl to behave unethically.
C) right; even if Cheryl can claim problems that were beyond her control, it is no one's concern but her own.
D) right; if Cheryl is rewarded with a good job performance rating, it will encourage other employees to slack off.
E) right; in spite of her positive qualities, Cheryl has failed to produce, and results are what really matter in the end.