Remaining Composed and Cool When Faced with Difficult Circumstances or a Highly

Multiple Choice

Remaining composed and cool when faced with difficult circumstances or a highly demanding workload or schedule, and acting as a calming and settling influence to whom others can look for guidance, are all part of ________, one of the behaviors involved in adaptability.

A) dealing with uncertain and unpredictable work situations
B) handling emergencies or crisis situations
C) demonstrating interpersonal adaptability
D) solving problems creatively
E) handling work stress