Alberto Works as a Receptionist for a Graphic Design Firm

Multiple Choice

Alberto works as a receptionist for a graphic design firm. His daily job duties include making copies, replying to e-mails, answering phones, and greeting people who enter the office. This suite of tasks, when they are not overly taxing or exceeding his capacity, are called

A) benign job demands.
B) primary appraisals.
C) Type A activities.
D) stressors.
E) strains.