Multiple Choice
Which of the following is NOT a routine message?
A) replying to a colleague that you have the data she requested
B) granting a customer an exchange of a product she ordered
C) confirming that your client meeting is scheduled for 3 PM next Tuesday
D) announcing that no holiday bonuses will be given out this year
E) giving a coworker instructions on how to perform a certain task
Correct Answer:

Verified
Correct Answer:
Verified
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Q90: When writing a message, you determine audience
Q91: _ benefits are advantages that your audience
Q92: Consider the message below:<br>Our department is short-staffed
Q93: Most claim requests require substantial explanation.
Q94: You work for Say Cheese!, an online
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Q96: When someone asks you a question in
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