Multiple Choice
Which of the following is a routine announcement?
A) notifying customers about a change in policy
B) persuading a client to accept a new deadline
C) acknowledging that you have a meeting with your boss
D) notifying a customer that you will grant his claim for a refund
E) expressing concern when a coworker has experienced personal misfortune
Correct Answer:

Verified
Correct Answer:
Verified
Q52: Which of the following is a faulty
Q80: Which of the following statements is incorrect?<br>A)
Q81: Consider the message below:<br>Our department is short-staffed
Q82: Goodwill techniques are just embellishments to make
Q84: Which of the following is an external
Q86: Sending a note congratulating a coworker who
Q87: After a job interview you decide to
Q88: If a company decides to satisfy a
Q89: Which of the following best expresses the
Q90: When writing a message, you determine audience