Consider the Message Below

Essay

Consider the message below:
Our department is short-staffed right now, as a number of employees were selected to participate in the current training program. This has coincided with a flood of paperwork that we must complete by the end of the week to fulfill the new compliance requirements. So without some divine intervention, our team won't be able to make it to this month's regularly scheduled meeting.
-You received a battery charger that doesn't work with your generation of iPhone. Discuss how you should write a message to request an exchange.