Kelli Is About to Deliver an Important Presentation on Her

Multiple Choice

Kelli is about to deliver an important presentation on her highly innovative efficiency technique at an internationally recognized business conference. Just minutes before she is to go on stage, Kelli gets nervous and cannot remember half of her talking points. Her boss speaks to her, reminding her that she works everyday with the information she plans to communicate, which helps shore up her confidence. Kelli then makes a presentation that earns her a standing ovation. Which of the following considerations dictated Kelli's self-efficacy?

A) past accomplishments
B) vicarious experiences
C) verbal persuasion
D) equity distress
E) instrumentality