Veronica Is Happy That She Made It to the Second

Multiple Choice

Veronica is happy that she made it to the second round of interviews, but is anxious about its format. She has never done a telephone interview and is nervous about how it will go.
-During the conversation, Veronica should ________.

A) speak more quickly than normal to appear on the ball and enthusiastic
B) feel free to use fillers such as "like" or "um"
C) let the caller finish a question before jumping to answer it
D) be slightly less formal than she normally is
E) tap her fingers or a pencil to relax herself