Donovan Manages a Warehouse with Over 1,000 Associates Performing a Variety

Multiple Choice

Donovan manages a warehouse with over 1,000 associates performing a variety of tasks. After walking through the building talking to his employees, he is startled to learn that very few of the workers share any sense of common goals within teams. He notes a huge variety in what people believe they are trying to accomplish. How can Donovan best address this issue and help his work force find some common goals?

A) by dismantling the teams so he can make one goal for the entire facility
B) by instructing his teams to create mission statements with clearly defined goals
C) by making all employees trade jobs for several weeks so they have more in common
D) by increasing the dependence of the teams on each other so all tasks share common goals
E) by giving each worker a set amount of time to find out what their goals should be or face discipline