American Airlines Has Established a Goal of Increasing Its Profits

Multiple Choice

American Airlines has established a goal of increasing its profits by 12 percent next year. To ensure that the goal is reached, management monitors profits on a monthly basis. After three months, if profits have not increased by 3 percent, management will take corrective action to get the company on track. By doing so, management is carrying out its ____ function(s) .

A) planning
B) leading and motivating
C) goal-setting and planning
D) organizing
E) controlling