Through Informal Talks with Employees, Managers Realized Employees Thought Their

Multiple Choice

Through informal talks with employees, managers realized employees thought their plant would close, resulting in massive layoffs. A few were already seeking other employment. The managers responded promptly and aggressively to this rumor, assuring employees of the health of the corporation and the reasonable security of their jobs. Your managerial know-how tells you that these managers are attempting to

A) ignore inaccurate information because they know the truth eventually will become known.
B) respond to inaccurate grapevine information to minimize the damage such misinformation might cause.
C) eliminate the grapevine.
D) use the grapevine as a managerial tool.
E) reduce the credibility of information from the grapevine.