Services Have Six Basic Characteristics: Intangibility, Inseparability of Production and Consumption
Multiple Choice
Services have six basic characteristics: intangibility, inseparability of production and consumption, perishability, client-based relationships, customer contact, and
A) labor-intensiveness.
B) orientation toward value.
C) homogeneity.
D) heterogeneity.
E) specialization.
Correct Answer:
Verified
Correct Answer:
Verified
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