Multiple Choice
Kathy Adkins,owner of Adkins Styling Salon,looks at the day's appointment schedule and notices that it is completely full.She wishes some of the empty slots from earlier in the week were available on this Saturday afternoon.Her thoughts deal with the ____ characteristic of services.
A) credence
B) heterogeneity
C) perishability
D) search
E) inseparability
Correct Answer:

Verified
Correct Answer:
Verified
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