Multiple Choice
Sarah recently purchased a decorative pin from a web site. The pin arrived slightly damaged and since the packaging itself was not damaged; Sarah assumed it was shipped damaged and called to complain. The person who answered the phone was very rude and unwilling to believe Sarah or to give her a refund. Sarah decided to use social computing to broadcast her complaint. Which of the following would be the most effective?
A) Twitter
B) Facebook
C) Blogging
D) the company's web site
E) a wiki
Correct Answer:
Verified
Correct Answer:
Verified
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