Many People Receive Unsolicited Calls from Telemarketers or Unwanted "Junk

Multiple Choice

Many people receive unsolicited calls from telemarketers or unwanted "junk" mailers advertising offers for products such as cable or Internet services or cellular phone companies. Most people do not consider these offers and do not make a change to the plans or services that they receive because they do not want to make a decision that requires serious consideration or thought. This is an example of the _________________ bias.

A) actor-observer
B) dual systems
C) self-serving
D) status quo