Multiple Choice
The main goals of__________ systems are to increase the quality of customer service,reduce the amount of labor involved in serving customers,and learn as much as possible about the service preferences of individual customers.
A) customer relationship management
B) enterprise resource planning
C) expert
D) decision support
Correct Answer:
Verified
Correct Answer:
Verified
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Q22: A(n)_ interfaces and interacts with other systems.<br>A)closed
Q23: A_ is responsible for the databases and
Q24: _is facts or conclusions that have meaning
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Q27: A(n) _consists of several subsystems,components of a
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Q31: Describe closed systems and open systems.