Multiple Choice
Ford Motors developed the Explorer sports utility vehicle in 1990, and it is still in the top ten best-selling sports utility vehicles in the United States, based on an extensive study of customer preferences. Which value chain activity of Ford conducted those studies?
A) Research and development
B) Human resources
C) Materials management
D) Marketing and sales
E) Company infrastructure
Correct Answer:

Verified
Correct Answer:
Verified
Q1: The building blocks of competitive advantage are
Q3: IBM's investment in mainframe computers, that proved
Q4: The simplest measure of efficiency is:<br>A) the
Q6: Which of the following is not a
Q7: Absorptive capacity refers to the ability of
Q11: Customer response time is:<br>A) the time taken
Q12: Intellectual property protections, including patents, trademarks and
Q13: At Adam's bicycle repair shop, the primary
Q27: Mike works as a corporate trainer, teaching
Q40: Employee productivity is a common measure of