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    Computing
  3. Study Set
    Information Technology for Management
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    Exam 10: Enterprise Systems
  5. Question
    Retaining Customers That Generate Revenues in Excess of the Costs
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Retaining Customers That Generate Revenues in Excess of the Costs

Question 94

Question 94

Multiple Choice

Retaining customers that generate revenues in excess of the costs of customer service,returns,promotional items,and the like are critical;and are the underlying reason for __________.


A) EDI
B) ERP
C) CRM
D) SCM

Correct Answer:

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